Cerebri AI

Customer Experience

Cerebri uses the power of Artificial Intelligence and Machine Learning to understand customer behavior in major enterprises: the goal is to increase revenue & customer retention.

Optimizing Sales Resources

Cerebri built a new behavior-based Customer Experience sales portal powered by Artificial Intelligence and Machine Learning to increase the effectiveness of sales personnel by spending more time with the most qualified sales leads & customers.

Customer Retention

Cerebri completed a successful proof of concept powered by Artificial Intelligence and Machine Learning. The new behavior-based Customer Experience system is now in the prototype stage to increase retention at the time of renewal of financial contracts.

Optimizing Sales Channels

Cerebri is designing a new behavior-based Customer Experience partner sales portal powered by Artificial Intelligence and Machine Learning to increase revenues by streamlining channel sales processes.

Increasing Customer Automation

Cerebri is in the proof of concept stage for a new behavior-based Customer Experience system powered by Artificial Intelligence and Machine Learning to increase the use of web-based payments at our financial customer.

Future-proofing Customer Credit

Cerebri is in the proof of concept stage for a new behavior-based Customer Experience system powered by Artificial Intelligence and Machine Learning that will optimize customer credit in both good & bad economic conditions.

Behavior-based Customer Experience

Behavior-based Customer Experience – bCX – Major enterprises touch their customers multiple times from initial contact through to financial arrangements to a sale to after-market warranty and repairs. Every company has different interactions with their customers but they all share the common objective of increasing revenue by capturing new customers and retaining existing customers. Deploying Cerebri bCX ensures that major enterprises base their important revenue decisions not on static looks at past events and actions, but rather on how their customers’ behavior. Understanding customer behavior is the first step in turning enterprises into learning enterprises where the customer is at the center of everything they do.